Download the fantastic book titled Marketing and Designing the Tourist Experience written by Isabelle Frochot, available in its entirety in both PDF and EPUB formats for online reading. This page includes a concise summary, a preview of the book cover, and detailed information about "Marketing and Designing the Tourist Experience", which was released on 25 June 2024. We suggest perusing the summary before initiating your download. This book is a top selection for enthusiasts of the Business & Economics genre.
Summary of Marketing and Designing the Tourist Experience by Isabelle Frochot PDF
The originality of this text lies in its combination of a wide range of knowledge, theory and best practice that has so far been widely distributed across a range of sources. Drawing all this together allows the authors to offer a much needed multifaceted but carefully integrated overview of managing and promoting the tourist experience.For students and practitioners alike it will make clear both in theory and in practice:* What really lies at the heart of the customer experience;* How to manage and improve service provision;* How to influence the customer experience;* Key examples illustrating real world success. The topic of 'experience' is becoming central to a proper and full understanding of consumer behaviour and the book covers the key sectors where it is a critical factor- from resort management and tourist information to destination marketing. International in scope and applicability it backs up the theory throughout with relevant case materials, questions and exercises.Written by experienced educators it is ideal for upper level students in tourism marketing and tourism management, and important for all practitioners and managers who also need to understand the principles and practice of experiential and tourism marketing, tourist behaviour, service quality and customer experience.
Detail About Marketing and Designing the Tourist Experience PDF
- Author : Isabelle Frochot
- Publisher : Goodfellow Pub Limited
- Genre : Business & Economics
- Total Pages : 218 pages
- ISBN : 9781908999467
- Release Date : 25 June 2024
- PDF File Size : 11,7 Mb
- Language : English
- Rating : 4/5 from 21 reviews
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