Download the fantastic book titled Understanding Decision making Processes in Airline Operations Control written by Peter J. Bruce, available in its entirety in both PDF and EPUB formats for online reading. This page includes a concise summary, a preview of the book cover, and detailed information about "Understanding Decision making Processes in Airline Operations Control", which was released on 17 February 2016. We suggest perusing the summary before initiating your download. This book is a top selection for enthusiasts of the Transportation genre.
Summary of Understanding Decision making Processes in Airline Operations Control by Peter J. Bruce PDF
Previous studies conducted within the aviation industry have examined a multitude of crucial aspects such as policy, airline service quality, and revenue management. An extensive body of literature has also recognised the importance of decision-making in aviation, with the focus predominantly on pilots and air traffic controllers. Understanding Decision-Making Processes in Airline Operations Control focuses instead on an area largely overlooked: an airline's Operations Control Centre (OCC). This serves as the nerve centre of the airline and is responsible for decision-making with respect to operational control of an airline's daily schedules. The environment within an OCC is extremely intense and a key role of controllers is to make decisions that facilitate the airline's recovery from frequent, highly complex, and often multiple disruptions. As such, decision-making in this domain is critical to minimise the operational, commercial and financial impact resulting from disruptions. The book examines many aspects of individual decision-making in airline operations, and addresses the deficiencies found by presenting to the reader an examination of the relationships among situation awareness, information completeness, experience, expertise, decision considerations and decision alternatives in OCCs. The text utilises a multiple case study approach and proposes a number of relevant and important implications for OCC management. Practical outcomes highlight the need for enhancing training programs enabling existing controllers to readily identify and classify elements of situation awareness and decision considerations as a means of improving the decision-making process. They also draw attention to the need for airline OCCs to understand the extent to which industry experience and expertise of controllers is important in the selection of future staff.
Detail About Understanding Decision making Processes in Airline Operations Control PDF
- Author : Peter J. Bruce
- Publisher : Routledge
- Genre : Transportation
- Total Pages : 210 pages
- ISBN : 1317005015
- Release Date : 17 February 2016
- PDF File Size : 17,9 Mb
- Language : English
- Rating : 4/5 from 21 reviews
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