Download the fantastic book titled Total Customer Service for Profitability written by Larry Swaton, available in its entirety in both PDF and EPUB formats for online reading. This page includes a concise summary, a preview of the book cover, and detailed information about "Total Customer Service for Profitability", which was released on 19 May 2024. We suggest perusing the summary before initiating your download. This book is a top selection for enthusiasts of the Business & Economics genre.
Summary of Total Customer Service for Profitability by Larry Swaton PDF
The book covers customer service from a strategy viewpoint. It starts as the product is being developed and continues through the product life cycle. It covers planning, marketing, maintenance, training, documentation, staffing, technical support, warranty, contracts, accounting, logistics, inventory, leadership, field service and collecting action. It is a chess game to put them together as a system. For more information, visit Larry Swaton's website at www.swatonandassociates.com.
Detail About Total Customer Service for Profitability PDF
- Author : Larry Swaton
- Publisher : Trafford Publishing
- Genre : Business & Economics
- Total Pages : 233 pages
- ISBN : 1412000874
- Release Date : 19 May 2024
- PDF File Size : 13,5 Mb
- Language : English
- Rating : 4/5 from 21 reviews
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