Download the fantastic book titled The Customer Copernicus written by Charlie Dawson, available in its entirety in both PDF and EPUB formats for online reading. This page includes a concise summary, a preview of the book cover, and detailed information about "The Customer Copernicus", which was released on 16 May 2021. We suggest perusing the summary before initiating your download. This book is a top selection for enthusiasts of the Business & Economics genre.
Summary of The Customer Copernicus by Charlie Dawson PDF
Some companies are great for customers – not only do they care but they change whole markets to work better for the customers they serve. Think of Amazon, easyJet and Sky. They make things easier and improve what really matters – obvious, surely? They have also enjoyed huge business success, growing and making plenty of money. The Customer Copernicus answers the question that follows – if it’s obvious and attractive why is it so rare? And then it answers a second question, because Tesco, O2 and Wells Fargo were like this once. Why, having mastered it, would you ever stop? Because all three did, and two ended up in court. The Customer Copernicus explains how to become and how to stay customer-led. Essential reading for leaders and teams who want their organisations to stay competitive by developing a more purposeful and innovative culture.
Detail About The Customer Copernicus PDF
- Author : Charlie Dawson
- Publisher : Routledge
- Genre : Business & Economics
- Total Pages : 137 pages
- ISBN : 1000365034
- Release Date : 16 May 2021
- PDF File Size : 39,6 Mb
- Language : English
- Rating : 4/5 from 21 reviews
Clicking on the GET BOOK button will initiate the downloading process of The Customer Copernicus by Charlie Dawson. This book is available in ePub and PDF format with a single click unlimited downloads.
