Download the fantastic book titled Handbook of Service Science written by Paul P. Maglio, available in its entirety in both PDF and EPUB formats for online reading. This page includes a concise summary, a preview of the book cover, and detailed information about "Handbook of Service Science", which was released on 14 June 2010. We suggest perusing the summary before initiating your download. This book is a top selection for enthusiasts of the Business & Economics genre.
Summary of Handbook of Service Science by Paul P. Maglio PDF
As the service sector expands into the global economy, a new science of service is emerging, one that is dedicated to encouraging service innovation by applying scientific understanding, engineering discipline, and management practice to designing, improving, and scaling service systems. Handbook of Service Science takes the first major steps to clarifying the definition, role, and future of this nascent field. Incorporating work by scholars from across the spectrum of service research, the volume presents multidisciplinary perspectives on the nature and theory of service, on current research and practice in design, operations, delivery, and innovation of service, and on future opportunities and potential of service research. Handbook of Service Science provides a comprehensive reference suitable for a wide-reaching audience including researchers, practitioners, managers, and students who aspire to learn about or to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation.
Detail About Handbook of Service Science PDF
- Author : Paul P. Maglio
- Publisher : Springer Science & Business Media
- Genre : Business & Economics
- Total Pages : 758 pages
- ISBN : 1441916288
- Release Date : 14 June 2010
- PDF File Size : 40,6 Mb
- Language : English
- Rating : 4/5 from 21 reviews
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