Download the fantastic book titled Service Leadership written by Daniel T. K. Shek, Ph.d., available in its entirety in both PDF and EPUB formats for online reading. This page includes a concise summary, a preview of the book cover, and detailed information about "Service Leadership", which was released on 28 February 2019. We suggest perusing the summary before initiating your download. This book is a top selection for enthusiasts of the genre.
Summary of Service Leadership by Daniel T. K. Shek, Ph.d. PDF
How can leadership in service economies be developed and nurtured? This issue is of the utmost importance, because the mode of production and requirements of the leaders are different in manufacturing and service economies. While the focus in manufacturing industries is on do things right, the focus of services economies is on do the right things. In this book, the authors start out with the Service Leadership Model as well as the ingredients for Service Leadership knowledge, attitude and behaviors (i.e., skills). Second, psychometric properties of three validated measures on Service Leadership knowledge, attitude and behavior are presented. In these chapters, the internal consistency, convergent validity and factorial validity of the measures are presented. Third, the psychosocial correlates and norms associated with these three measures of Service Leadership are presented. Through these chapters, the authors attempt to establish the psychometric properties and norms of the scales assessing Service Leadership knowledge, attitude and behavior. It is their humble wish that the related work and the developed assessment tools can be used in the training, personnel decisions, intervention and research contexts.
Detail About Service Leadership PDF
- Author : Daniel T. K. Shek, Ph.d.
- Publisher : Anonim
- Genre :
- Total Pages : 347 pages
- ISBN : 9781536148527
- Release Date : 28 February 2019
- PDF File Size : 48,6 Mb
- Language : English
- Rating : 4/5 from 21 reviews
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