Download the fantastic book titled Salesforce Service Cloud For Dummies written by Jon Paz, available in its entirety in both PDF and EPUB formats for online reading. This page includes a concise summary, a preview of the book cover, and detailed information about "Salesforce Service Cloud For Dummies", which was released on 23 March 2015. We suggest perusing the summary before initiating your download. This book is a top selection for enthusiasts of the Business & Economics genre.
Summary of Salesforce Service Cloud For Dummies by Jon Paz PDF
Learn how to provide top-grade customer service anywhere, anytime with Salesforce Service Cloud Salesforce Service Cloud empowers your service organization to interact with customers through any channel and provide an individualized experience that will be worth sharing—for your customers and for your company. Salesforce Service Cloud For Dummies is one the first books to focus specifically on Salesforce Service Cloud software. With it, you'll discover how to set up a sophisticated support center for your business in a matter of a few hours. Whether you're a service executive, manager, support agent, or system administrator, you will discover how to maximize usage of Service Cloud through best practices and step-by-step guidelines. This book will help your customer service departments gain a holistic view of the customers they serve, and provide your customers with meaningful, efficient interactions. Examines how to enable your agents to provide efficient service Discusses how to interact with customers through any channel Offers insights on improving internal communication and collaboration Shows how to resolve customer's questions in a timely manner Take advantage of this opportunity to be heard above your competition with the help of Salesforce Service Cloud For Dummies.
Detail About Salesforce Service Cloud For Dummies PDF
- Author : Jon Paz
- Publisher : John Wiley & Sons
- Genre : Business & Economics
- Total Pages : 384 pages
- ISBN : 1119010683
- Release Date : 23 March 2015
- PDF File Size : 17,9 Mb
- Language : English
- Rating : 4/5 from 21 reviews
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