Download the fantastic book titled Principles of Total Quality Third Edition written by Vincent K. Omachonu, available in its entirety in both PDF and EPUB formats for online reading. This page includes a concise summary, a preview of the book cover, and detailed information about "Principles of Total Quality Third Edition", which was released on 27 May 2004. We suggest perusing the summary before initiating your download. This book is a top selection for enthusiasts of the Business & Economics genre.
Summary of Principles of Total Quality Third Edition by Vincent K. Omachonu PDF
In this era of global competition, the demands of customers are growing, and the quest for quality has never been more urgent. Quality has evolved from a concept into a strategy for long-term viability. The third edition of Principles of Total Quality explains this strategy for both the service and manufacturing sectors. This edition addresses the theme of reliability against the backdrop of increasing litigation in the area of product performance. New chapters also introduce and provide a historical perspective for Six Sigma, and discuss practical applications of the concepts of service excellence within healthcare organizations. The book also expands its analysis of management of process quality, customer focus and satisfaction, organizing for TQM, control charts for variables, and quality function deployment.
Detail About Principles of Total Quality Third Edition PDF
- Author : Vincent K. Omachonu
- Publisher : CRC Press
- Genre : Business & Economics
- Total Pages : 512 pages
- ISBN : 9781574443264
- Release Date : 27 May 2004
- PDF File Size : 27,8 Mb
- Language : English
- Rating : 4/5 from 21 reviews
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