Download the fantastic book titled Moments of Truth written by Jan Carlzon, available in its entirety in both PDF and EPUB formats for online reading. This page includes a concise summary, a preview of the book cover, and detailed information about "Moments of Truth", which was released on 15 February 1989. We suggest perusing the summary before initiating your download. This book is a top selection for enthusiasts of the Business & Economics genre.
Summary of Moments of Truth by Jan Carlzon PDF
The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer–driven economy.
Detail About Moments of Truth PDF
- Author : Jan Carlzon
- Publisher : Harper Collins
- Genre : Business & Economics
- Total Pages : 164 pages
- ISBN : 0060915803
- Release Date : 15 February 1989
- PDF File Size : 21,5 Mb
- Language : English
- Rating : 4/5 from 21 reviews
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