Download the fantastic book titled Hotel Operations Management written by David K. Hayes, available in its entirety in both PDF and EPUB formats for online reading. This page includes a concise summary, a preview of the book cover, and detailed information about "Hotel Operations Management", which was released on 02 June 2024. We suggest perusing the summary before initiating your download. This book is a top selection for enthusiasts of the Hotel management genre.
Summary of Hotel Operations Management by David K. Hayes PDF
Prepare future hotel general managers to efficiently supervise and run a midsize full-service hotel. Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager. Detailed information addresses the operating departments of a full-service hotel: Human Resources; Controller; The Front Office; Housekeeping; Food and Beverage; Safety and Property Security; Sales and Marketing; Accounting; and Facility Engineering and Maintenance. In-depth discussions highlight the importance of human resources in the labor-intensive hotel industry, franchising and contract management of properties in an ever-decreasing "Mom and Pop" segment, and hotel management in a global environment. Updated throughout to ensure that readers have the latest information, the Third Edition also includes new case studies, an entirely new chapter on guest services, and new end-of-chapter questions. This accurate book will give prospective hotel managers insight into all of the procedures effective managers use to ensure their hotel¿'s--and their own--success.
Detail About Hotel Operations Management PDF
- Author : David K. Hayes
- Publisher : Prentice Hall
- Genre : Hotel management
- Total Pages : 624 pages
- ISBN : 9780134337623
- Release Date : 02 June 2024
- PDF File Size : 51,6 Mb
- Language : English
- Rating : 4/5 from 21 reviews
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