Download the fantastic book titled Customer Winback written by Jill Griffin, available in its entirety in both PDF and EPUB formats for online reading. This page includes a concise summary, a preview of the book cover, and detailed information about "Customer Winback", which was released on 28 February 2002. We suggest perusing the summary before initiating your download. This book is a top selection for enthusiasts of the Business & Economics genre.
Summary of Customer Winback by Jill Griffin PDF
Most firms consider the lost customer a lost cause. But in this ground breaking book, Jill Griffin and Michael Lowenstein provide you with step-by-step solutions for winning back lost customers, saving customers on the brink of defection, and making your firm defection proof. Whether your business is small or large, product- or service-based, retail or wholesale, this book offers proven strategies for recognizing which lost customers have the highest win-back value and implementing a sure-fire plan to recover them. It includes the techniques of hundreds of innovative companies who are already working to recapture lost customers and keep them loyal. In today's hyper-competitive marketplace, no customer retention program can be entirely foolproof, but with this guide gives you today's best methods for winning back those customers you simply can't afford to let go.
Detail About Customer Winback PDF
- Author : Jill Griffin
- Publisher : John Wiley & Sons
- Genre : Business & Economics
- Total Pages : 336 pages
- ISBN : 0787959448
- Release Date : 28 February 2002
- PDF File Size : 45,7 Mb
- Language : English
- Rating : 4/5 from 21 reviews
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