Download the fantastic book titled The Customer Service Revolution written by John R. DiJulius, available in its entirety in both PDF and EPUB formats for online reading. This page includes a concise summary, a preview of the book cover, and detailed information about "The Customer Service Revolution", which was released on 06 January 2015. We suggest perusing the summary before initiating your download. This book is a top selection for enthusiasts of the Business & Economics genre.
Summary of The Customer Service Revolution by John R. DiJulius PDF
In The Customer Service Revolution, DiJulius points out how numerous companies have made Customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the Customer—which ultimately permeates into people’s personal lives at home and in their communities. Can the way you run your business or treat your Customers have an effect on the world at large? John DiJulius will show you just that! Drawing on years of experience consulting with the top customer service companies around the world and in his role building his first business, John Robert’s Spa, into one of the top 20 salons in the US, DiJulius will show you exactly how to create your very own Customer service revolution and make price irrelevant.
Detail About The Customer Service Revolution PDF
- Author : John R. DiJulius
- Publisher : Greenleaf Book Group
- Genre : Business & Economics
- Total Pages : 200 pages
- ISBN : 1626341303
- Release Date : 06 January 2015
- PDF File Size : 30,7 Mb
- Language : English
- Rating : 4/5 from 21 reviews
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