Operations in an Omnichannel World Book [PDF] Download

Download the fantastic book titled Operations in an Omnichannel World written by Santiago Gallino, available in its entirety in both PDF and EPUB formats for online reading. This page includes a concise summary, a preview of the book cover, and detailed information about "Operations in an Omnichannel World", which was released on 15 October 2019. We suggest perusing the summary before initiating your download. This book is a top selection for enthusiasts of the Business & Economics genre.

Summary of Operations in an Omnichannel World by Santiago Gallino PDF

The world of retailing has changed dramatically in the past decade. Sales originating at online channels have been steadily increasing, and even for sales transacted at brick-and-mortar channels, a much larger fraction of sales is affected by online channels in different touch points during the customer journey. Shopper behavior and expectations have been evolving along with the growth of digital channels, challenging retailers to redesign their fulfillment and execution processes, to better serve their customers. This edited book examines the challenges and opportunities arising from the shift towards omni- channel retail. We examine these issues through the lenses of operations management, emphasizing the supply chain transformations associated with fulfilling an omni-channel demand. The book is divided into three parts. In the first part, “Omni-channel business models”, we present four studies that explore how retailers are adjusting their fundamental business models to the new omni-channel landscape. The second part, “Data-driven decisions in an omni-channel world”, includes five chapters that study the evolving data opportunities enabled by omni-channel retail and present specific examples of data-driven analyses. Finally, in the third part, “Case studies in Omni-channel retailing”, we include four studies that provide a deep dive into how specific industries, companies and markets are navigating the omni-channel world. Ultimately, this book introduces the reader to the fundamentals of operations in an omni-channel context and highlights the different innovative research ideas on the topic using a variety of methodologies.


Detail About Operations in an Omnichannel World PDF

  • Author : Santiago Gallino
  • Publisher : Springer Nature
  • Genre : Business & Economics
  • Total Pages : 353 pages
  • ISBN : 3030201198
  • PDF File Size : 49,5 Mb
  • Language : English
  • Rating : 4/5 from 21 reviews

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Operations in an Omnichannel World

Operations in an Omnichannel World
  • Publisher : Springer Nature
  • File Size : 49,6 Mb
  • Release Date : 15 October 2019
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The world of retailing has changed dramatically in the past decade. Sales originating at online channels have been steadily increasing, and even for sales transacted at brick-and-mortar channels, a much

Managing Customer Experiences in an Omnichannel World

Managing Customer Experiences in an Omnichannel World
  • Publisher : Emerald Group Publishing
  • File Size : 40,9 Mb
  • Release Date : 26 November 2020
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Managing Customer Experiences in an Omnichannel World explores how organizations integrating both the physical and virtual environments for consumers will enable them to effectively manage the customer experience.

Managing Customer Experiences in an Omnichannel World

Managing Customer Experiences in an Omnichannel World
  • Publisher : Emerald Group Publishing
  • File Size : 53,7 Mb
  • Release Date : 26 November 2020
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Managing Customer Experiences in an Omnichannel World explores how organizations integrating both the physical and virtual environments for consumers will enable them to effectively manage the customer experience.

Exploring Omnichannel Retailing

Exploring Omnichannel Retailing
  • Publisher : Springer
  • File Size : 24,6 Mb
  • Release Date : 05 December 2018
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This book compiles the current state of knowledge on omnichannel retailing, a new concept in which all sales and interaction channels are considered together, and which aims to deliver a

Omni-Channel Retail and the Supply Chain

Omni-Channel Retail and the Supply Chain
  • Publisher : CRC Press
  • File Size : 52,8 Mb
  • Release Date : 25 November 2020
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Omni-Channel Retail and the Supply Chain The days of going to the local department store to buy a television, view the options available, and make a purchase now seem "quaint."

Computer-Human Interaction Research and Applications

Computer-Human Interaction Research and Applications
  • Publisher : Springer Nature
  • File Size : 52,5 Mb
  • Release Date : 12 December 2022
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This book constitutes selected papers of the Fourth International Conference on Computer-Human Interaction Research and Applications, CHIRA 2020, held virtually, in November 2020. The 8 full papers presented in this book were carefully