Download the fantastic book titled Difficult Conversations written by Douglas Stone, available in its entirety in both PDF and EPUB formats for online reading. This page includes a concise summary, a preview of the book cover, and detailed information about "Difficult Conversations", which was released on 02 November 2010. We suggest perusing the summary before initiating your download. This book is a top selection for enthusiasts of the Psychology genre.
Summary of Difficult Conversations by Douglas Stone PDF
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
Detail About Difficult Conversations PDF
- Author : Douglas Stone
- Publisher : Penguin
- Genre : Psychology
- Total Pages : 351 pages
- ISBN : 1101496762
- Release Date : 02 November 2010
- PDF File Size : 54,9 Mb
- Language : English
- Rating : 3/5 from 3 reviews
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